Model Quality Standards for Hate Crime Victim Support

Abstract

Hate crime victimization can be profoundly traumatic. Victim support is vital to healing the trauma of crime by helping victims to manage the harms inflicted and deal with the aftermath if seeking justice. This guide provides benchmarks used to specify the quality of services required to meet states’ obligations to victims of hate crime. Its quality standards can also be used as guidelines for the development of new services, and as criteria to assess the quality of existing services. Quality standards play a crucial role in developing and strengthening specialized hate crime victim support, as high professional standards for the conduct, expertise and organization of services are key to meeting victims’ needs.

It also includes "Checklist of Model Quality Standards for specialist hate crime victim support services" [see: https://tandis.odihr.pl/handle/20.500.12389/22728] for ease of use.